Privacy Policy 

Effective date: December 2019

 Privacy Policy

Blend Therapy Training  take the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Blend Therapy Training  . If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail.

Our site contains links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

Personal information is collected by Blend Therapy Training  for and on behalf of Blend Therapy Training  only. 

We collect personally identifiable information about you (your "Data") through:

  •  the use of enquiry and registration forms
  •  When you subscribe to our email list, schedule discovery calls, subscribe to any free trainings
  •  when you purchase any of our products or services
  •  the provision of your details to us either online or offline

The elements of your Data that we collect may include:

  •  Name
  •  Job title
  •  Company name
  •  Company address, phone and fax number
  •  Home address and phone number
  •  Mobile telephone number
  •  E-mail address
  •  All payment data is stored by our payment processors (Paypal) and is never stored on our servers.  Where we have given you (or where you have chosen) a password that enables you to access your account and the Product, you are responsible for keeping this password confidential.  We recommend that you not share your password and that you change it frequently.

If you are a subscriber we may also collect information regarding your use of the service.

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

  •  Conducting market research surveys
  •  Requesting feedback to improve our product
  •  Provide there service to you
  •  Providing you with information about products and services we offer (if you agree to receive such information)
  •  Inviting you to enjoy special offers, events and trainings in person or online
  •  Secure our systems, prevent fraud and help us protect the security of your account
  •  Business transfers:  In connection with any reorganisation, restructuring, merger, or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your privacy in a manner that is consistent with our Privacy Policy.
  •  Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
  •  (a) Your consent. You are able to remove your consent at any time. You can do this by contacting the organisation via email on [email protected]
  •  (b) We have a contractual obligation.
  •  (c) We have a legal obligation.
  •  (d) We have a vital interest.
  •  (e) We need it to perform a public task.
  •  (f) We have a legitimate interest.

We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve email providers, web services, processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.

For EU residents please note that may means we transmit data across international borders

We reserve the right at all times to review your content and information to help resolve problems with our software, website or Product, or to ensure that you remain in compliance with our Terms of Service and other policies

Use of Cookies and Other Tracking Devices

We use cookies to help personalise your use of our sites. A cookie is a small piece of information which is sent to your computer's hard drive by the web server so that the website can remember who you are. This information may include information relating to your use of our sites, information about your computer such as the computer's IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address , which may be transferred to data processors for registered user or subscriber verification purposes. We use information from cookies for purposes which may include:

  •  Identifying returning users, registrants and subscribers and to allow subscribers to be presented with a personalised version of the site
  •  Eliminating the need for returning users to re-enter their login details
  •  Enabling you to move more easily around our site
  •  Tracking your use of our site to better develop our sites in accordance with your requirements
  •  Building up a demographic profile

You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the site, prevent access to subscriber-only areas of the site and mean that certain features or content will not be available to you.

Blend Therapy Training   currently used webs analytics services that are provided by Google Analytics, provided by Google. Google Analytics uses cookies to help us to analyse how users use Blend Therapy Training  sites. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on servers in the United States. They will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for us and providing other services relating to website activity and internet usage. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. They will not associate your IP address with any other data held by Google. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of Blend Therapy Training  sites. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of services to you.  For example, we engage service providers to provide marketing, advertising, communications, security, payment processing, infrastructure and IT services, to customise, personalise, and optimise our Product, to process payment transactions, to provide customer service, and to analyse and enhance data.  While providing such services, these service providers may have access to your personal information.  These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us and we do not authorise them to use or disclose your personal information except in connection with providing their services.

Paypal: Read more HERE

Mailchimp/Intuit: Read more HERE

Kajabi: Read more HERE

Google Cookie Policy HERE

Data Retention:  Blend Therapy training stores the information we collect for as long as necessary for the purpose for which it was originally collected and in compliance with our legal obligations.  The retention periods applied by Blend Therapy Training comply with applicable legislation then in effect, namely:

For data relating to your account, such data will not be retained beyond your request that your account be deleted.

For transactional data relating to your purchases, such data is kept for the entire period of our contractual relationship, then in accordance with legal obligations and applicable statute of limitations periods.  Please note that this data does not include payment card information, which is processed by our third-party payment processors and not Blend Therapy Training.

For data collected based on your consent to receive marketing communications, we will use the data until you withdraw your consent or applicable law requires that such data is no longer used.

For data collected in connection with your requests or questions, such data is kept for the period necessary to process and reply to your request or question.

When cookies or other trackers are placed on your computer, they may be retained for a period of 12 months.

We may retain certain information for legitimate business purposes or as required by law

Security Policy

Blend Therapy Training takes reasonable measures to protect your personal information and your content from loss, misuse, and unauthorised access, disclosure, modification, and destruction and to ensure that your content remains protected and available to you.  Unfortunately, the transmission of data via the internet is not completely secure and although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Product.  All transmissions are at your own risk.

Malware/Spyware/Viruses

We do not knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Blend Therapy Training   Sites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact us. Calls made to these numbers may be recorded for training and quality control purposes. In accordance with the Data Protection Act GDPR you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail. We may charge the statutory allowable fee for provision of this information In most cases you cannot charge a fee to comply with a SAR. However, you can charge a 'reasonable fee' for the administrative costs of complying with a request if it is manifestly unfounded or excessive, or if an individual requests further copies of their data.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

To submit a request regarding your European Privacy Rights, please see the instructions at the end of this Privacy Policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

Children Under 16

We do not intentionally collect any information on children under 16 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

IF YOU ARE 16 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE OR TO Blend Therapy Training

Changes to this Policy

This policy is effective December 2019. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website or in the Product prior to becoming effective.  We encourage you to periodically review this page for the latest data on our privacy practices.

Your Acceptance of These Terms

By using our website or Product, you accept the policies and restrictions set forth in this Privacy Policy. If you do not agree to this policy, please do not use the website or the Product.

 

Our Data Protection Officer Is Tracey Kiernan: email contact [email protected]