Cancellation/Transfer Policy:

All changes to course bookings must be notified in writing with a minimum 6 weeks notice. In case of illness or emergency you should contact us to discuss as soon as possible.

Once you have booked onto the course cancellation will insure fees as follows:

Cancellation before receipt of any course materials 50% of the full course fee

Cancellation after receiving any of the theory or practical modules: The full course fee.

We ask that you give us at least six weeks notice for any cancellations as we may have full modules with waiting lists, and may be able to offer your place elsewhere.

Failing to attend modules will be charged in full. You may attend another date, however be aware this will then be charged as a new module. This may also affect the date of your next module if your course is part of a series.

On our side, if for any reason we are forced to cancel, we will offer you a place on another course.

We will not be held liable for any cancellation on our side due to events beyond our reasonable control. We will work with the students to find a resolution that is fair to both the school and the student.

However we will not be liable for any other costs incurred from the cancellation including but not limited to travel and accommodation.

We reserve the right to amend these terms and conditions at any time.

We therefore strongly recommend that you defer booking this until you have confirmation that the course is going ahead. We suggest you may consider booking your hotel through booking.com. Most bookings here allow late cancellation of accommodation as far as 24 hours before. It is your responsibility to check the terms and conditions of your own booking. We offer this only as a suggestion and will not be held responsible for any issues with accommodation bookings.

Please note that commencement of your payment plan will be deemed acceptance of the terms and conditions in this contract.

Your individual learning needs

Please note the venue for your course, which may be subject to change would we will endeavour to secure a venue as close as possible to the original. If so please be aware of this when booking accommodation etc

If you have any specific learning needs PLEASE let us know. This might include for example:

Visual impairment: We can provide large print manuals and ensure you are seated where you can see presentations and demonstrations clearly

Hearing impairment: Again we will sat you nearby so you can see clearly to lip read or where we can reduce background noise.

Physical or mental health problems:

We want to create a safe space for you to enjoy your learning as much as possible. This course includes intra oral work and myofascial techniques. If you do not wish to give or receive massage for any reason we can arrange for a course angel to take your place. Other learning issues: If you need help with note taking we can arrange for a course angel to assist you.
 

Many of our students have learning difficulties such as dyslexia yet manage very well with the level of support we are able to provide. We want to help you to enjoy your course and learning as well as anyone, so please do not hesitate to ask!

All the very best

 

Tracey

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